Privacy Policy

Who we are

This Privacy Policy explains how Cordo Labs (“Cordo Labs”, “we”, “us”) collects and uses personal information when you visit cordolabs.com or contact us. If you have questions about this policy or how we handle your information, email us at hello@cordolabs.com.

Information we collect

Information you provide

When you submit our contact form, we collect your name, email address, company name (if provided), project type, estimated budget and the message you send. If you email us directly, we receive your email address and any information you choose to include.

Technical information

When you visit the website, our servers automatically process basic technical data such as your IP address, browser type, device information and the pages you request. We use this information to operate the website securely, protect it against abuse (for example, by limiting repeated form submissions) and diagnose technical issues.

Cookies and analytics

This website does not use advertising or tracking cookies, and we do not use third-party analytics services. If that changes, we will update this policy and, where required, ask for your consent first.

How we use your information

• To respond to your inquiry and discuss a potential project.
• To prepare proposals and, if we work together, to provide our services.
• To keep the website secure and to prevent spam and abuse.
• To comply with our legal and regulatory obligations.

We do not sell your personal information, and we do not use it for unrelated marketing.

Legal bases for processing

Where data protection laws such as the GDPR apply, we rely on the following legal bases:

• Steps before a contract — responding to your request for information about our services.
• Legitimate interests — operating and securing our website and managing business communications.
• Legal obligations — keeping records we are required to keep by law.
• Consent — where we ask for it. You can withdraw consent at any time.

How we share information

We share personal information only with service providers that help us run the website and our business, such as hosting and infrastructure providers and our email delivery provider. They may only use the information to provide services to us. We may also disclose information where required by law or to protect our legal rights.

International transfers

Some service providers may process information outside your country, including outside the European Economic Area. Where this happens, we rely on appropriate safeguards, such as standard contractual clauses, to protect your information.

How long we keep information

We keep inquiry information for as long as needed to respond to you and manage any resulting project discussions. If an inquiry does not lead to a working relationship, we delete it within 24 months. Server logs are kept for a limited period for security purposes.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to restrict or object to its processing, to data portability and to withdraw consent. To exercise any of these rights, email hello@cordolabs.com. You also have the right to lodge a complaint with your local data protection authority.

Security

We use appropriate technical and organizational measures to protect personal information, including encrypted connections and restricted access. No method of transmission or storage is completely secure, but we work to protect your information and review our safeguards regularly.

Children

Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Contact

Questions about privacy? Email hello@cordolabs.com or use our contact form.